Adagio Teas Reviews
(Rated by 1932 users)
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Payment Methods
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
5.0
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Price & Quality5.0
- Shipping & Delivery4.2
- Customer Service4.0
- Return Policy4.5
Recent Customer Reviews (8)
Artus Brousseau
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Michelle Seiler
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Eugene Barba
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Christian Wirth
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Marcel Adler
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Paige D'Aubigné
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Gwenda Barnes
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Lisa Foerster
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Adagio Teas Pricing
Loose Teas
15¢ - 35¢ per cup
Tea Samplers
$12 - $34
Payment Methods
Accepted Payment Options:
Prices for items on Adagio.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Adagio Teas credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Adagio Teas Pros & Cons
Pros
1
Diverse Product Selection: Adagio.com offers a wide variety of gourmet teas, including black, green, oolong, white, and herbal teas, sourced directly from farmers around the globe.
2
Customer Service: While customer service has been a major issue, some customers have reported positive experiences with the company's customer service, particularly with their loyalty program and free shipping incentives.
3
Loyalty Program: Adagio.com has a generous loyalty program that rewards customers with points for every dollar spent, which can be redeemed for discounts.
4
Free Shipping: Orders over $49 qualify for free shipping, which is a significant advantage for customers.
5
Custom Blends: Customers can create their own custom blends, which is a unique feature not commonly found in other tea stores.
6
Efficiently handles high-volume transactions.
7
Cost-effective.
8
Flexible transaction posting to previous periods.
9
Robust audit controls and financial reporting.
10
Emphasizes batch processing for error prevention and enhanced audit functionality.
11
Over 25 accounting modules, catering to growing accounting departments.
12
Designed for professional accountants, enhancing productivity and accuracy.
13
Specialized solutions for various industries, including First Nations, Non-Profit, Construction, Wholesale Distribution, and Business Services.
CONS
1
Customer Service Issues: Many customers have reported poor customer service, including unresponsive emails, unhelpful AI chatbots, and a lack of a customer service phone number.
2
Order Issues: There have been instances where orders were sent to incorrect addresses, and the company's response to resolving these issues has been inadequate.
3
Refund and Cancellation Policy: The company's refund and cancellation policies have been criticized for being unhelpful and unresponsive.
4
Mixed Ratings: Adagio.com has mixed ratings, with some customers praising the product selection and others criticizing the customer service.
Adagio Teas Features and Benefits
Features
Diverse Product Selection
Offers a wide variety of gourmet teas, including black, green, oolong, white, and herbal teas, sourced directly from farmers around the globe.
Loyalty Program
Rewards customers with points for every dollar spent, which can be redeemed for discounts.
Free Shipping
Orders over $49 qualify for free shipping.
Custom Blends
Customers can create their own custom blends, a unique feature not commonly found in other tea stores.
General Ledger
Manage financial transactions, generate financial statements, and gain insights into the company's financial health.
Accounts Receivable
Send invoices, track payments, create statements, apply credits.
Accounts Payable
Pay bills, print checks, track vendor balances and payments.
Inventory Control
Manage stock items, locations, transfers, counts, and valuations.
Order Entry
Enter sales orders and quotes, allocate inventory, invoice orders.
Purchase Orders
Create, approve, and send POs to vendors; receive against POs.
Crystal Reports
Design and generate financial statements, operational reports, dashboards etc.
Return and Exchange Policy
Allows returns and exchanges for products via the returns and claims section of account page, in original packaging, including gift exchanges.
Shipping Policy
Flat fee of $3.75 for most orders, free shipping over $49, same-day shipping for orders before 3PM EST, options for USPS, UPS, FedEx, international shipping.
Loose Teas Pricing
Prices range from 15¢ to 35¢ per cup depending on variety.
Tea Samplers
Available for $12 to $34, offering a variety of teas in one package.
Free Gifts
Certain orders qualify for free gifts, such as Adagio Share Box with purchases over $29.